Request number: 781

About this opportunity:

WA Primary Health Alliance (WAPHA) is seeking to contract suitably qualified providers to deliver a Health Navigation Service to improve access to primary health care services for people from multicultural backgrounds.

The services will:

• Address challenges and barriers faced by people from multicultural backgrounds when accessing primary health care (for example, but not limited to, language barriers, low health literacy and navigating unfamiliar systems).
• Promote integration and coordination between services for people from multicultural backgrounds.
• Improve patient and community awareness and health literacy for people from multicultural backgrounds.
• Support general practices to improve services or arrangements for people from multicultural background.

The services are to be delivered for 1 year in line with current available fund.

Online request process

This request process will be completed using aspire (WAPHA’s enterprise resource planning system using Oracle Fusion).

aspire is to be used for communications prior to the request close date and for submission of your response.

To access aspire you will need an active user account. To check if you have an existing account, or to have an account set-up, please complete and submit the following email.

Aspire user guides and assistance:

User guides are provided to assist providers in using aspire throughout the request process.

If you are unable to access aspire, or need assistance please contact: Aaron Doyle at aaron.doyle@wapha.org.au or procurementsupport@wapha.org.au