Stakeholder Engagement

The voices of all our stakeholders – communities, consumers, families, carers, health professionals and service providers – are critical to shaping our work to address inequity, identify gaps and invest in leading local care.

We need to hear from you and learn what you and your local community needs to stay mentally and physically well.

Primary Health Exchange

Have your say – Our online consultation hub enables you to have your say on WA Primary Health Alliance projects and share your thoughts on the planning and design of high-quality primary healthcare across WA. Your assistance will help us transform and save lives.


Online Stakeholder Panel 

Help make the health system fit for the future – Our Online Stakeholder Panel brings together diverse voluntary panel members from across WA. In providing their views on health needs, they help us set priorities and develop more effective models of care for those most of risk of poor health outcomes.


Better Health, Together 

Keep us updated – Our Better Health, Together program invites you to keep us up to date on changes, themes and health trends across WA. Knowledge shared online by those using and delivering primary care means we can better identify gaps and tackle inequity.


Stakeholder Engagement Framework 

Stakeholder engagement is everyone’s business at WA Primary Health Alliance.

Developed with input from key staff and stakeholders, the new Stakeholder Engagement Framework demonstrates WA Primary Health Alliance’s ongoing commitment to delivering better health, together through authentic partnerships.

A key commitment of our Strategic Plan 2020-23, the Framework sets the standard and expectations for stakeholder engagement across the organisation and provides clear and consistent advice to guide respectful, meaningful and effective relationships with our diverse stakeholders to achieve our strategic priorities as well as see our vision of shaping, strengthening and sustaining a health system that works for people realised.

WAPHA Stakeholder Engagement Framework 2021

WAPHA Stakeholder Engagement Framework 2021 – Implementation Roadmap

Paid Participation Policy 

Payment Form for community Consumers Carers and Family

Use Care Opinion to share your experience of healthcare in WA

WA Primary Health Alliance supports work that contributes to all four domains of the quadruple aim of health care. Sharing the experience of people accessing care helps inform the continuous improvement of our health care system.

We encourage the use of Patient Opinion as an online platform to share your stories and experience – both the good and not so good – to inform and bring about change in WA healthcare services. 

Visit Patient Opinion

Do you need support to make a formal complaint or information about your healthcare rights? 

Health Consumers’ Council WA is an independent voice advocating for patients in Western Australia. Information about their advocacy services and other initiatives is available on their website or phone 1800 620 780 (for country callers) or (08) 9221 3422.


While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.