Stakeholder Engagement
Primary Health Exchange

The voices of all our stakeholders – communities, consumers, families, carers, health professionals and service providers, are critical to shaping our work to address inequity, identify gaps and invest in local care.

Cultural Competency and Capability Frameworks

 We’re working with communities, primary health care providers and partners across the health system in WA to ensure everyone has access to culturally competent and safe services.

Better Health, Together Forum 

We’re pleased to partner with the Department of Health WA to deliver on the Primary Healthcare Round Table election commitment through hosting discussions at our biennial Better Health, Together Forums.

Better Health, Together Videos

Keep us updated – Our Better Health, Together videos invites you to keep us up to date on changes, themes and health trends across WA. Knowledge shared online by those using and delivering primary care means we can better identify gaps and tackle inequity.

Performance Management Framework

We’re committed to continuously improving primary health care practice including a more structured and data driven approach  across the primary health care system.

Expressions of Interest

WAPHA facilitates a wide range of activities throughout the year and all Expressions of Interest are managed and submitted online.

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Community projects and stories

WA Primary Health Alliance shapes, strengthens and sustains a health system that works for people. Read more about our community projects and stories.

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Stakeholder Engagement Framework 

Stakeholder engagement is everyone’s business at WA Primary Health Alliance.

Developed with input from key staff and stakeholders, the new Stakeholder Engagement Framework demonstrates WA Primary Health Alliance’s ongoing commitment to delivering better health, together through authentic partnerships.

A key commitment of our Strategic Plan 2020-23, the Framework sets the standard and expectations for stakeholder engagement across the organisation and provides clear and consistent advice to guide respectful, meaningful and effective relationships with our diverse stakeholders to achieve our strategic priorities as well as see our vision of shaping, strengthening and sustaining a health system that works for people realised.

WAPHA Stakeholder Engagement Framework 2021

WAPHA Stakeholder Engagement Framework 2021 – Implementation Roadmap

Paid Participation Policy 

Payment Form for community Consumers Carers and Family

Use Care Opinion to share your experience of healthcare in WA

WA Primary Health Alliance supports work that contributes to all four domains of the quadruple aim of health care. Sharing the experience of people accessing care helps inform the continuous improvement of our health care system.

We encourage the use of Patient Opinion as an online platform to share your stories and experience – both the good and not so good – to inform and bring about change in WA healthcare services. 

Visit Patient Opinion

Do you need support to make a formal complaint or information about your healthcare rights? 

Health Consumers’ Council WA is an independent voice advocating for patients in Western Australia. Information about their advocacy services and other initiatives is available on their website or phone 1800 620 780 (for country callers) or (08) 9221 3422.

Disclaimer

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.