WA Primary Health Alliance has partnered with the Benchmarque group to develop a new online learning module to equip WA general practice teams provide coordinated general practice service provision in times of disaster.
These comprehensive eLearning modules are specifically designed to enhance participants’ knowledge and understanding of key emergency management principles and practices in Western Australia.
Primary health care teams are central to community health during disasters, often acting as the first – and sometimes only – point of contact for patients.
Disasters increase patient demand and disrupt usual care, supply chains, and communication systems. This course equips practice teams to maintain continuity of care, manage patient flow, prioritise resources, and support patients with chronic illnesses, mental health needs, and other vulnerabilities. It also strengthens the practice’s role in integrating primary care into broader disaster planning and response.
What participants will learn:
- Practical strategies for disaster preparedness, response, and recovery in primary care.
- Maintaining continuity of care and managing patient demand during crises.
- Resource prioritisation and supporting priority populations.
- Coordinating with local health districts, emergency services, and public health agencies.
- Building practice resilience, safety systems, and structured disaster management processes.
Find out more and access the eLearning modules
Course information
- Core module: 9 hours (approx)
- Role-specific content for GPs: 2.5 hours (approx)
- Role-specific content for practice nurses: 2 hours (approx)
- Role-specific content for practice managers and frontline staff: 1.5 hours (approx)
Accreditation
- Educational Activities (EA) – 6 Hours
- Reviewing Performance (RP) – 3 Hours
- Measuring Outcomes (MO) – 2.5 Hours
- Total duration – 11.5 Hours