Aboriginal Cultural Competency and Capability Framework

Our Aboriginal Cultural Competency and Capability Framework has been developed to support us on our journey to meet the social, cultural and linguistic needs of the Aboriginal communities that we serve.

Cultural competency is everyone’s business

Improving cultural competency is an ongoing journey of listening to and learning from community on how to better engage and commission safe services.

We strive to address inequity through commitment to Closing the Gap targets and the Quintuple Aim for Health Care Improvement and recognise that the most effective services are those that people feel safe to use.

The Aboriginal Cultural Competency and Capability Framework provides a set of key principles for developing cultural competency, and standards with agreed actions to guide the design, development, delivery and evaluation of cultural competency for our staff, commissioned service providers and primary care services.

Quick links:




This Framework is the result of consultation with Aboriginal people, peak agencies and service providers on how our staff and commissioned primary health care services can become more culturally competent in providing for the diverse needs of Aboriginal people.

Download the framework


Welcome to the Aboriginal Toolkit.

This toolkit has been compiled based on advice from Aboriginal stakeholders and is to be used as guidance only.

It is at the discretion of users of the Toolkit to determine the suitability and currency of this Toolkit to meeting their needs.

Toolkit Resources

Click to expand

Please note, this toolkit is reviewed and updated regularly.
If you wish to have resources added to this Toolkit, please contact us on feedback@wapha.org.au .

Training Modules
Research Links
Sample Policies for Commissioned Services

Information to come

Health Pathways

Information to come

Find out more about our Cultural Competency Frameworks:

Multicultural Competency
and Capability Framework

Find out more

Equity and Inclusion Framework

Find out more


While the Australian Government Department of Health and Aged Care has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.