Social media
rules of engagement

WA Primary Health Alliance’s (WAPHA) social media channels are intended to be a forum to share ideas, opinions, latest news, events and updates on primary healthcare and we encourage our followers to share their thoughts and views. 

In order for these conversations to be productive, we have developed these simple rules of engagement. 

  • It is important to us that interactions within our social media channels are respectful, inclusive and tolerant of all views held by the communities we serve. 
  • We reserve the right to address factual errors. 
  • We will reply to comments when appropriate. 
  • While we support lively, open discussion, we reserve the right to delete comments at our discretion. This includes but is not limited to posts, comments or messages that: 
    • Are abusive, profane, or defamatory toward a person, entity, belief, or symbol. 
    • Are a personal attack on a WAPHA employee, service provider or any other person; 
    • Contain personal information that reveals the identity of individuals without their consent; 
    • Contain advertising or are commercial in nature; 
    • Are misleading, spam or otherwise irrelevant; and/ or 
    • Are in violation of laws or regulations. 
    • As the operator of Western Australia’s three PHNs, we support the COVID-19 vaccine roll out and other vaccines. Discussion about vaccines should be respectful, informed, and accurate. We reserve the right to remove comments that spread misinformation, or to block accounts which persist in this behaviour.
    • We may close posts to comments at our discretion. 

           Overall, we reserve the right to ban people who do not adhere these terms of use which means they can no longer engage with our organisation’s social media channels. 

          In addition to our Rules of Engagement, all users are required to comply with the relevant social network’s terms of use. 

          WAPHA does not endorse any content, including comments and opinions expressed on our social pages that is not specifically posted by our Communications Team. Additionally, WAPHA is not responsible for the accuracy of the claims, information, advice or comments posted by others on our social pages. 

          We encourage you to use the Contact Us page on our website to provide formal feedback. 

          WAPHA does not provide individual health related advice, or referrals to health practitioners. If you have a medical query please see your doctor or contact Health Direct on 1800 022 222. In an emergency call triple zero (000). 

          If you would like more information about WAPHA, visit the website at or email 


          While the Australian Government Department of Health and Aged Care has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.