Youth Enhanced Services -
Country WA PHN

Request for Tender

About this opportunity:

WA Primary Health Alliance (WAPHA) is seeking the services of an organisation to establish a Youth Enhanced Service (YES) Program to provide clinical treatment (including medication management – prescribing, monitoring, education) and associated support directed towards functional recovery to young people aged 12-25 years who meet the criteria for Stage 1b-2 in the service model and their families. 

This will be achieved through the use of: 

  1. Developmentally appropriate multi-dimensional (transdiagnostic) assessments.
  2. Personalised treatment planning.
  3. Coordinated provision of acceptable stage-specific multi-faceted clinical treatments, psychological and social interventions and other supports with;
  4. Care coordination; and 
  5. Routine outcome monitoring aligned, accordingly. 

The contractor is required to deliver the activity based on a co-developed local instance of the YES Model. 

This must enable the sustainable provision of all essential elements of the YES model either directly or through formal partnerships.  

Queries and responses

Please raise all queries via email to 2024-38@wapha.org.au and WAPHA will publish responses on this webpage.  

Submissions

Please submit the completed submission form/s, budget, non-conformance schedule and other attachments you wish to submit as part of your application to 2024-38@wapha.org.au 

Tender Closing Date is 19 November 2024 at 2:00PM (AWST).  

Submission is to be no larger than 20MB. 

2024-38

Request Documents:

  1. Service Agreement (read and keep)
  2. Service Agreement – Activity Schedule (read and keep)
  3. Orygen YES Model Core Component Underpinning Principles (read and keep)
  4. Youth Mental Health Service Model and Approaches – Considerations for Primary Care (read and keep)
  • Part D  – Submission – Consisting of the following attachments:
  1. Submission Form (complete and submit)
  2. Non-Conformance Schedule (complete and submit if required)
  3. Budget Template (complete and submit)

     

    Watch the tender briefing

    Q&A

    Please check the webpage regularly for any updates in the Q&A section.
    Click the question to expand for more.

    Is that funding specifically for Headspace service? If so why is it an open tender?

    No. This is a separate, standalone service which once established should be functionally integrated with local headspace centres, first/early episode services, other relevant PHN commissioned services (in situ and virtual) and state-funded adolescent and/or youth mental health and AOD services and teams.

    Is it a separate service to Headspace?

    Yes, per above.

    Why Geraldton?

    The approach we use to select locations is multiple criteria decision analysis undertaken within a socio-technical framework. This enables us to combine technical analysis and local knowledge from our staff with relevant place-based knowledge and other key informants. It means we use one common, standardised, and structured approach to evaluate and compare different options based on multiple criteria. It’s particularly useful when decisions involve complex and conflicting factors. The first step is to identify the essential criteria – the various factors that are important for the decision. The YES model has a clear set of criteria that need to be met, in practice. These include demand and supply side dependencies (demography, epidemiology and in situ service capacity and capabilities). We then weight, adjust, and rank the technical estimates using on the ground intelligence, examine the trade-offs in a decision conference (sometimes it requires several), and choose the location option that best meets the overall objectives considering all criteria.

    What is Orygen’s role in all this?

    Since 2016/17 Primary Health Networks (PHN’s) have been funded to develop regional service models for young people presenting with severe and complex mental health issues known as Youth Enhanced Services (YES). The Australian Government funds Orygen, the National Centre for Excellence in Youth Mental Health, to provide expert advice and guidance to PHN’s to support this work. Orygen has developed the document Youth Enhanced Service model – Core components and underpinning principles. Melbourne: Orygen; 2021 to support this work.

    What is the length of contract?

    As per Request Part C – Attachment -Service Agreement – Activity Schedule – Item B the “Activity Start Date is On execution of Service Agreement and Activity End Date is 30 June 2026”.

    What is the funding available for the program? (the funding details on p. 8 of the draft activity schedule refer to Mental Health and Suicide Prevention (MHSP)?

    As per Request Part C – Attachment – Service Agreement – Activity Schedule – Item C – Fees the funding is from “Mental Health and Suicide Prevention (MHSP) Fee Stream”.

    Is the program expected to be based in Geraldton?

    Yes

    P. 1 of the Activity Schedule refers to the MHSP activity. Is this relevant to the YES?

    Yes refer A.2

    Is there a word or page limit for the qualitative criteria?

    No. Currently, WAPHA is only able to receive tender submissions via email. A single zip folder no larger than 20MB is the maximum that can safely be processed via our email system.

    P. 4 of the Activity Schedule refers to a Co-Development approach to implementation. Is this to occur after a contract is awarded?

    Yes. As per Request Part C – Attachment – Service Agreement – Activity Schedule – Item B.2.1 – Service implementation “ The Contractor will establish a YES model co-development group”.

    Could you clarify the use of funding for the Youth Engagement Service (YES) in Geraldton. Specifically, is the amount allocated for the first financial year (in section C.1.1-)higher on a pro-rata basis compared to the second year to account for establishment costs, such as refurbishing a site to meet the service's specific needs?

    WAPHA acknowledges there will be establishment costs, however there is no specific establishment cost amount allocated in the funding. The budget allocations for the funding for the first year of service delivery will be will be negotiated with WAPHA.

    We are in the process of for accreditation against the National Safety and Quality Health Service Standards. Without accreditation with the National Safety and Quality Health Service Standards are we still eligible to be considered for the tender?

    All WAPHA Commissioned Clinical Mental Health Services need to be accredited against relevant national clinical care standards under the auspices of the National Commission on Safety and Quality in Health Care (NCSQHC). These includes the 2010 National Standards for Mental Health Services and the National Safety and Quality Health Service (NSQHS) Standards. It is a prequalification for this RFT.

    Request Part D – Submission Qualitative Criteria 3.2.1. Please clarify what is meant by “demonstrate an understanding of guidance documents to inform the service

    The respondent will need to demonstrate they understand the underlying principles of the YES model and be able to show they know (i) what is required to enable clinical staging in practice, as the framework for managing mental disorders within YES (ii) how they plan to integrate the core service components, accordingly, and (iii) how the underlying principles will be reflected in practice, similarly. It is not sufficient, for example, to state “we will incorporate shared decision-making”. It requires applicants to describe what this will look like in practice. The same for the core components where they need to be able demonstrate they can meet the minimum level of delivery requirements for all of these.

    Point 3.2.1 and 3.2.5 specify “Mandurah” not Geraldton. Can you please confirm that this is an error.

    Yes this was an error in the original documents. It has now been corrected.

    Word/Character Limits

    No. Currently, WAPHA is only able to receive tender submissions via email. A single zip folder no larger than 20MB is the maximum that can safely be processed via our email system.

    Are diagrams/graphics permitted

    Yes. Currently, WAPHA is only able to receive tender submissions via email. A single zip folder no larger than 20MB is the maximum that can safely be processed via our email system.

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