Clinical and social resources for the management of COVID-19 positive people.
If you know of any other resources to add to this list, please visit our Service provider FAQs and Feedback page.
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Local Hospitals and Health Services (services listed may not treat COVID-19 positive people)
- WA Country Health Service (WACHS) – Midwest health services
- Contact details for population/public health units
Hospitals
- Geraldton Hospital (WACHS) 9956 2222
- St John of God Geraldton Hospital 9965 8888
- Northampton Hospital (WACHS) 9934 0200
- Carnarvon Hospital (WACHS) 9941 0555
- Exmouth Hospital (WACHS) 9949 3666
- Meekatharra Hospital 9981 0600
Health Centres with 24 -hour Emergency Care (WACHS)
- Dongara*/Eneabba/Mingenew Health Centre 9927 0200
- Kalbarri Health Centre 9937 0123
- Morawa* Perenjori Health Centre 9971 0200
- Mullewa Health Centre 9961 6200
- Northampton Health Centre 9934 0200
- North Midlands (Three Springs) Health Centre 9954 3200
* Location of hospital – services these areas
Nursing Posts – Acute and emergency 8-4pm Monday – Friday, Health Direct afterhours (WACHS)
Local Government Areas
More information coming soon.
Local Patient flow: Assessment, Management and Escalation Guidelines/Pathways
- National COVID-19 Clinical Evidence Taskforce Disclaimer: Please note that Western Australia is not following everything in the national taskforce
- WA COVID Care at Home – Registration
- COVID Care at Home
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HealthPathways WA helps clinicians easily navigate their patients through the complex primary, community and acute healthcare system. It is a free, password-protected website containing localised clinical pathways, which provide clear and concise guidance for assessing, managing, and referring patients across Western Australia.
Health professionals can register and access HealthPathways here.
Home Visiting Services
- Dial A Doctor, Geraldton 1300 030 030 (Home Deputising Service)
- Geraldton Regional Aboriginal Medical Service (GRAMS) – Home care (for ATSI clients of GRAMS only) 9956 6555
- COVID-19 Positive Home Visiting and Telehealth Service – medical deputising and nursing services are available to deliver clinical assessment and treatment for people living in residential aged care facilities or private psychiatric hostels across WA, who are isolating due to COVID-19. The service is not intended for routine monitoring and care, but rather to provide one-off or exceptional circumstance consults that will help avoid unnecessary escalation to hospital. Referral is via the resident’s GP, however facility staff can refer if the GP is unable to be contacted. Further information about the service, eligibility criteria and referral pathways can be found here.
GP Respiratory Clinics
- Geraldton Respiratory Clinic – 9965 8100
Local COVID-19 Testing Sites
Transport Facilities
- Call 000 for medical emergencies.
- St Johns Ambulance – available for emergency call outs and transporting COVID positive patients
- Department of Transport Advice on the transport of COVID-19 people
After Hours Care
Aboriginal Support Services and Resources
- My Community Directory
- Aboriginal Health Council of WA
- Department of Health Aboriginal Sector COVID-19 Information
- Healthy WA COVID-19 Resources for Aboriginal People
- Department of Health COVID-19 resources for Aboriginal and Torres Strait Islander people and remote communities
- Department of Health Coronavirus Disease Midwest medical and other support phone list
- Geraldton Regional Aboriginal Medical Service (GRAMS), Geraldton 9956 6555
- Geraldton Regional Aboriginal Medical Service (GRAMS), Carnarvon 9947 2200
- Geraldton Regional Aboriginal Medical Service (GRAMS), Mount Magnet 9940 3222
- What you need to know about travel restrictions, remote Aboriginal communities and COVID-19
Housing Support Services and Resources
- Department of Communities Housing
- Shelter WA
- Mission Australia, Geraldton & Meekatharra 9921 5441
- Mission Australia, Carnarvon 9941 4260
- Regional Alliance West (RAW), Geraldton and Carnarvon 9938 0600
- Carnarvon Family Support Services (CFSS WA Ltd) 9941 1251
- Salvation Army, Geraldton 0417 301 150
- Chrysalis House Womens’ Refuge, Geraldton 9964 2173
- Gascoyne Women’s Refuge, Carnarvon 9941 1251
CALD Support Services and Resources
Disability Support Services and Resources
- Department of Communities
- Individual Disability Advocacy Service (IDAS), Geraldton 1300 648 655
- Midwest Community Living Association, Geraldton 9921 1505
- WA Government: Help and information for people with disability, their families and carers during the COVID-19 pandemic
- WA Government: Help and information for disability service providers during the COVID-19 pandemic
- Department of Health COVID-19 Vaccine Information – Videos in Auslan
- Department of Health Easy Read Resources
- Australian Government Disability Gateway
- NDIS
Alcohol and other Drug Support Services and Resources
- Accessing mental health and alcohol and other drug support during COVID-19
- Hope Community Services, Geraldton 9921 7409
- WA Country Health Service, Midwest 1800 051 999
- Carnarvon Family Support Services (CFSS WA Ltd) 9941 1251
- Mental Health Commission – My Services Directory
- Alcohol and Drug Support Service – for anyone seeking help for their own or another person’s alcohol or drug use
- My Community Directory
Mental Health Support Services and Resources
- WA Country Health Service, Midwest 1800 051 999
- 360 Health + Community (Portal provider) 9960 6800
- Centacare Family Services 9921 1433
- Carnarvon Family Support Services (CFSS WA Ltd) 9941 1251
- Head to Health
- Mental Health Commission
- Mental Health Commission – My Services
- Accessing mental health and alcohol and other drug support during COVID-19
- My Community Directory
Older Persons Support Services and Resources
- The Older Persons COVID-19 Support Line: 1800 171 866
- COTA For Older Australians
- Department of Health COVID-19 advice for older people and carers
Financial Counselling and Support Services and Resources
- Mission Australia, Geraldton 9921 5441
- Mission Australia, Carnarvon 9941 4260
- Centacare Family Services, Geraldton and Exmouth 9921 2749
- Regional Alliance West (RAW), Geraldton 9938 0600
- Carnarvon Family Support Services (CFSS WA Ltd) 9941 1251
- Salvation Army, Geraldton 9965 2467
- St Vincent De Paul
- Centrelink
- My Community Directory
- Services Australia – crisis payments for those in severe financial hardship or in extreme circumstances (including COVID positive people)
- Department of Communities
- COVID test isolation payment – from 5 February 2022
- National Debt Helpline Tel 1800 007 007
- Financial Counsellors’ Association of WA
Family Support Services and Resources
- Department of Communities
- Mission Australia, Geraldton 9921 5441
- Centacare Family Services, Geraldton 9921 1433
- Ngala Midwest and Gascoyne 9921 4477
- Carnarvon Family Support Services (CFSS WA Ltd) 9941 1251
- Salvation Army, Geraldton 9964 3627
- Child Protection & Family Support Crisis Care – Tel: 1800 199 008
Food Support Services and Resources
Pharmacy Services
- Blooms the Chemist, Geraldton Fountains 9921 1755
- Chemist Warehouse, Geraldton 9921 4151
- Optimal Pharmacy Plus, Geraldton 9921 2156
- Optimal Pharmacy Plus, Northgate 9921 6455
- Optimal Pharmacy Plus, Stirlings 9921 1965
- Optimal Pharmacy Plus, Sunset Beach 9938 3274
- Pharmacy 777, Geraldton 9921 2164
- TerryWhite Chemmart, Bluff Point 9923 1584
- Dongara Guardian Pharmacy 9927 1132
- Kalbarri Pharmacy 9937 1026
- Northampton Pharmacy 9934 1007
- Amcal Chemist Carnarvon 9941 1547
- Shark Bay Pharmacy 9948 1461
- Green Head Chemist 9953 1282
- Leeman Pharmacy 9953 1177
- Morawa Pharmacy 9971 1732
- Sal’s Pharmacy, Three Springs 9954 1994
- Meekatharra Pharmacy 9980 1798
- Pharmacy 777, Carnarvon 9941 1772
- Pharmacy 777, Wandina 9921 2164
- Pharmacy 194, Geraldton 9921 6138
- Rangeway Guardian Pharmacy 9921 8111
- Exmouth Pharmacy 9949 1140
Pathology Services
Radiology Services
Additional help and assistance:
Confidential, 24/7 online and telephone assistance is available for your patients on the following:
- Coronavirus Health Information Line – 1800 020 080
- healthdirect – 1800 022 222 or healthdirect.gov.au/coronavirus