Great Southern - COVID-19 Resources

• Contact details for population/public health units
• Albany Health Campus
• Katanning Health Service
• Bremer Bay Health Centre
• Denmark Health Service
• Gnowangerup Health Service
• Jerramungup Health Service
• Kojonup Health Service
• Plantagenet Cranbrook Health Service
• Ravensthorpe Health Service
• Tambellup Health Service

The Great Southern region is made up of 11 local government authorities:

• • • Albany
    • Broomehill-Tambellup
    • Cranbrook
    • Denmark
    • Gnowangerup
    • Jerramungup
    • Katanning
    • Kent
    • Kojonup
    • Plantagenet
    • Woodanilling

• National COVID-19 Clinical Evidence Taskforce Disclaimer: Please note that Western Australia is not following everything in the national taskforce
• Register a positive Rapid Antigen Test
• WA COVID Care at Home – Registration
• COVID Care at Home is a free service that delivers home monitoring care for COVID-19 positive people, who are at greater risk of requiring hospitalisation.

• HealthPathways WA helps clinicians easily navigate their patients through the complex primary, community and acute healthcare system. It is a free, password-protected website containing localised clinical pathways, which provide clear and concise guidance for assessing, managing, and referring patients across Western Australia.

  Health professionals can register and access HealthPathways here.

• Clarence Estate – Will provide clinical care for HCP and will provide palliative care nursing
• Silver Chain – Will provide all clinical care
• Department of Health – Advice on aged care during COVID-19
• COVID-19 Positive Home Visiting and Telehealth Service – medical deputising and nursing services are available to deliver clinical assessment and treatment for people living in residential aged care facilities or private psychiatric hostels across WA, who are isolating due to COVID-19. The service is not intended for routine monitoring and care, but rather to provide one-off or exceptional circumstance consults that will help avoid unnecessary escalation to hospital. Referral is via the resident’s GP, however facility staff can refer if the GP is unable to be contacted. Further information about the service, eligibility criteria and referral pathways can be found here. 

Albany Respiratory Clinic

• COVID-19 Testing Clinics
• Factsheet – Where to get tested for COVID-19 in regional and remote areas

• Call 000 for medical emergencies.
• St Johns Ambulance Country Ambulance Service
• Pay for use transport
• Department of Transport – has process in place for transporting COVID+ patients
• Albany, Katanning and Denmark taxis will not take COVID positive patients (no taxi in Mt Barker)
  There is no process in place for taxis to do pre paid, contactless drop offs for things like medications and other items

• healthdirect After-Hours GP helpline
  1800 022 222
• Pioneer Health
• Afterhours GP Collaborative

• My Community Directory
• Aboriginal Health Council of WA
• Department of Health Aboriginal Sector COVID-19 Information
• Healthy WA COVID-19 Resources for Aboriginal People
• Department of Health COVID-19 resources for Aboriginal and Torres Strait Islander people and remote communities
• Department of Health Coronavirus Disease Great Southern medical and other support phone list
• Great Southern Aboriginal Health Service
• Southern Aboriginal Corporation – housing and legal services
• SWAMS – nurse led outreach clinic to Katanning and Narrogin
• Amity Health – ICDC, ITC & MH services go various locations in the Great Southern
• What you need to know about travel restrictions, remote Aboriginal communities and COVID-19

• Department of Communities Housing
• To Request Emergency Accommodation or Welfare Assistance to Isolate
  Emergency Welfare Assistance is to meet immediate, basic and essential needs when there
  are no existing supports/services available (subject to eligibility – see below)
  Call 13COVID (13 268 43) Option 5, Option 2 – Emergency Welfare Support
• Shelter WA
• Pivot –  Albany – financial assistance available for people affected by COVID to stay in their homes
• Southern Aboriginal Corporation – Albany
• Advance Housing – Albany
• Albany Halfway House – for people with diagnosed and persistent mental illness
• Albany Youth Support Association – crisis accommodation 15-25 year olds
• Albany Women’s refuge – via Anglicare Albany
• Shalom House  – Albany

• Department of Health COVID-19: Vaccine Information – In your language
• Healthy WA COVID-19 Translated Resources
• Health Translations: COVID-19 Translated Resources – for people from CALD backgrounds
• Great Southern Migrant Services can assist with access to translation services and cultural advice
• Red Cross emergency relief for asylum seekers, refugees and migrants

• Uniting WA – SIL, ADL, therapy, social support– Albany, Katanning, Denmark
• Access Ability – SIL, ADL, personal care, therapy, social support – Upper Great Southern
• Activ Foundation –  SIL, ADL, personal care therapy, social support – Albany, Mt Barker
• Albany Halfway House – short to medium term SIL for people with a diagnosed MH condition
• Hawthorn House – dementia specific service – Albany
• Amity Health – centre-based therapy – Albany
• Chorus – ADL, social support, personal care – Albany, Mt Barker
• Community Living Association – SIL, ADL, personal care therapy, social support – Albany, Denmark, Mt Barker
• NDIS
• Department of Communities
• Scenarios and workflows for COVID symptoms & COVID+
• WA Government: Help and information for people with disability, their families and carers during the COVID-19 pandemic
• WA Government: Help and information for disability service providers during the COVID-19 pandemic
• Department of Health COVID-19 Vaccine Information – Videos in Auslan
• Department of Health Easy Read Resources
• Australian Government Disability Gateway  

• Accessing mental health and alcohol and other drug support during COVID-19
• Palmerston – will provide telehealth to self-isolating and COVID positive people in Great Southern
• Alcohol and Drug Support Service  – for anyone seeking help for their own or another person’s alcohol or drug use
• My Community Directory
• Mental Health Commission – My Services Directory

• Mental Health Commission
• Mental Health Commission – My Services Directory
• Albany Community Mental Health – Albany, Denmark and Mt Barker
• Katanning Community Mental Health
• Rural Link – emergency phone service After hours and 24 hours, weekends and public holiday
• Headspace – phone or video counselling available
• Amity – telehealth available
• Albany Halfway House Association – short-medium term supporting living
• Neami – step up, step down facility – Albany
• Albany Youth Support Association – at risk 12-18 year olds – Albany and Denmark
• Youth Focus
• Depression Support Network – Albany
• Anglicare – Great Southern
• Carers Gateway – Carers phone counselling service
• Grief Centre of WA – online and phone counselling for all types of loss including health and security
• Lifeline
• Redcross – Telecross service, daily welfare check by phone to isolated frail aged, disabled people – volunteers located in the Great Southern
• Accessing mental health and alcohol and other drug support during COVID-19
• My Community Directory
• Standby Support Support After Suicide 1300 727 247
• Stronger Ground – Denmark, Cranbrook and Albany 13 78 24

• The Older Persons COVID-19 Support Line: 1800 171 866
• COTA For Older Australians
• Department of Health COVID-19 advice for older people and carers
• Advocare – WA Elder Abuse Helpline – 1300 724 679

• Services Australia – crisis payments for those in severe financial hardship or in extreme circumstances (including COVID positive people)
• Department of Communities
• COVID test isolation payment – from 5 February 2022
• Pivot – COVID specific funding and resources for those in crisis
• St Vincents – Albany
• Anglicare – Great Southern
• Salvation Army – Albany, Mt Barker, Denmark, Kojonup
• Red Cross emergency relief for asylum seekers, refugees and migrants
• Albany Community Legal
• Centrelink
• My Community Directory
• National Debt Helpline Tel 1800 007 007
• Financial Counsellors’ Association of WA

• Department of Communities
• Anglicare – Great Southern
• Albany Women’s Refuge via Anglicare Albany
• Wanslea– support services for families – Great Southern
• Share and Care Community Services – FaDV child support – Upper Great Southern
• 1800 Respect – 24 hr Family, domestic and sexual violence support line – 1800 737 732
• Child Protection & Family Support Crisis Care – Tel: 1800 199 008
• Advocare – WA Elder Abuse Helpline – 1300 724 679
• Covid Ready Plan – Useful planning documents for your family

• Foodbank – Albany
• Denmark Anglican Church 
• Denmark CRC – Food relief – PH 9848 2842
• Mt Barker CRC – Food relief – PH 9851 2674
• Katanning CRC 
• Woolworths Online
• Katanning Regional Retailers (IGA) – Direct to boot only PH 9821 2211
• Kojonup IGA – Direct to boot only – require minimum 6 hours notice PH 9831 1002
• Gnowangerup IGA – delivery to townsite only PH 9827 1109 or Email igagnowangerup@gmail.com
• Coles Online – Fees apply – approx 80km radius from Albany including Tenterden and Kendenup
• North Road IGA – Albany, online orders and delivery
• Mt Barker IGA – Contactless delivery provided by ‘Empowering Plantagenet Seniors’ once a week PH 9851 3311

• Terry White delivers within 5km
• Terry White Chemmart Chester Pass, free delivery within Albany, click and collect and carpark service
• Albany Discount Drugstore, delivers within Albany
• Amcal, delivers within Albany
• Priceline, delivers within Albany and does postal delivery
• Albany Community Pharmacy, delivers within Albany and does postal delivery
• Katanning pharmacy, contactless delivery and postage for COVID positive people
• Mt Barker Country Chemist, contactless delivery for COVID positive people  within Mt Barker
• Denmark pharmacy contactless delivery for COVID positive people once a week on a Thursday $5 delivery fee. Will do postal if needed (note delivery time is over one week)
• Wagin pharmacy
• Gnowangerup Pharmacy
• Kojonup Pharmacy
• Albany Dog Rock Chemist, Free delivery in Albany

• Western Diagnostics – Albany, Mt Barker
• Clinipath – Albany, Denmark
• Pathwest – Albany, Denmark, Mt Barker, Katanning, Narrogin, Wagin, Narrogin

• Radiology – IMed
• Katanning Health Service

• City of Albany COVID-Ready Checklist and Action Plan
• City of Albany COVID-Ready Plan for Households
• What to do if you have COVID-19 (Aboriginal and Torres Strait Islander people)
• Living well in the COVID-19 pandemic
• COVID-19 Action Plan
• COVID-19 Identifying the Symptoms
• Your guide to managing COVID-19