An effective partnership recognises the expertise that patients bring to the medical encounter as well as the evidence base and medical judgment of the clinician and team. Patients are not told what to do but are engaged in shared decision making that respects their personal goals. For patients with chronic conditions, health coaching (see block 6) provides a framework for self-management support.

Sourced:

Bodenheimer, T., Ghorob, A., Willard-Grace, R. & Grumbach, K. (2014).
The 10 building Blocks of High Performing Primary Care.
Annals of Family Medicine, 12(2), 166-171.