My Health Record is going Opt-Out


My Health Record is a national platform for the sharing of patient health information that can be accessed anywhere and at anytime. By the end of 2018 every Australian will have a My Health Record, unless they actively choose not to have one.

Having a My Health Record means your important health information like allergies, current conditions and treatments, medicine details, pathology reports or diagnostic imaging scan reports can be digitally stored in one place. Healthcare providers like doctors, specialists and hospital staff can see these details online from anywhere at any time when they need to, such as in an accident or emergency.

WAPHA supports and encourages the use of My Health Record as an integral part of the emerging digital health framework in Australia. Click on the journey map below to follow Brian on his interactive journey with My Health Record.


Providers can view and contribute information to patient records using a compliant software package or clinical information system, or obtain view-only access via the Provider Portal. Expand the sections below to find out more about using My Health Record in your practice and supporting materials.

My Health Record Roadshow Webinar

If you happened to miss our Roadshow events you can view the presentations of Dr Steve Hambleton and Dr Monica Trujillo from our RACGP webinar below.

Getting Started

All healthcare providers will be required to be registered for My Health Record as well has obtain Health Provider Identifiers for their Organisation (HPI-O) and their Individual (HPI-I) providers.

Security certificates are also required to enable computers to securely connect to the MHR system, and other health systems including Medicare and HPOS. The below guides may be helpful in guiding your practice through the registration and setup process to your MHR.

WAPHA’s My Health Record Set Up Checklist
Software specific guides for installation 60BestPractice60Genie60MedDirector60zedmed
Set up Secure Message Delivery (Required for ePIP Incentive)
Set up Electronic Transfer of Prescriptions (Required for ePIP Incentive)

Software Guides and Training

There are a range of support tools available to help your practice staff become familiar with My Health Record. The following online training modules will help provide your staff (including your IT providers) an overview of how the system works.
Online Training for Healthcare Providers – eLearning

Online Training for IT Support Providers – eLearning

The following step by step guides are software specific and easy to use:
View a My Health Record Upload a Shared Health Summary
Upload an Event Summary Register a Patient
Viewing and Uploading Prescription and Dispense Records – various (including Fred Dispense)
Complete Assisted Registration Guide for Healthcare Providers (including forms)
There are also online ‘sandbox’ modes available for most major clinical softwares that enable you to practice using the My Health Record features without using your own patients. There is also a demonstration portal for consumers so you can see what they see.
ADHA On-Demand Training Environment (open access) Includes demo versions and self guided training for Best Practice, Medical Director, Zedmed, Genie, Communicare, MedTech and Consumer Demo Portal

Practice Support Materials

The following may be help your staff promote and discuss the My Health Record system with your patients
First Access Guide for Consumers My Health Record Consumer Brochure
Frequently Asked Patient Questions My Health Record Poster
Carers Factsheet Parents Factsheet
Consumer Brochure – Indigenous

Video Files

The following are available for download and use within a health provider setting (*right click and save to download)

APNA Conference VoxPop – No more guesswork APNA Conference VoxPop – Emergency Care
APNA Conference VoxPop – One stop shop
Patient Story – Ian Gilles & Dr Moy Patient Story – Kelly Powell & Dr Makeham
MHR – Enhancing Interactions (Dr Moy & Dr Makeham) Benefits of My Health Record
Future of My Health Record Is My Health Record Safe?
Essential Information for Patients – Audio Recording

Consumer Guides

Consumer Materials in Alternative Languages

Want more information?