Integrated Team Care (ITC)

The ITC Activity combines the former Care Coordination and Supplementary Services (CCSS) and Improving Indigenous Access to Mainstream Primary Care (IIAMPC) programs. The ITC recognises and builds on the success of both activities, and strengthens a team-based approach for the provision of coordinated, multidisciplinary care.

The aims of the ITC Activity are to:

  • contribute to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through better access to coordinated and multidisciplinary care; and
  • contribute to closing the gap in life expectancy by improved access to culturally appropriate mainstream primary care services (including but not limited to general practice, allied health and specialists) for Aboriginal and Torres Strait Islander people.

ITC is provided by a team/teams of Indigenous Health Project Officers (IHPOs), Aboriginal and Torres Strait Islander Outreach Workers (Outreach Workers) and Care Coordinators. The team works in their region to assist Aboriginal and Torres Strait Islander people to obtain primary health care as required, provide care coordination services to eligible Aboriginal and Torres Strait Islander people with chronic disease/s who require coordinated, multidisciplinary care, and improve access for Aboriginal and Torres Strait Islander people to culturally appropriate mainstream primary care.

Care Coordinators have access to the Supplementary Services funding pool for when they need to expedite a patient’s access to an urgent and essential allied health or specialist service (including certain approved medical aids), where the services are not otherwise available in a clinically acceptable timeframe. Supplementary Services can be used to fund the necessary local transport to access the service, where not publicly available.

Review the ITC Guidelines.

WAPHA currently funds the following service providers to deliver the ITC program in WA:

 

Country WA PHN

PHN/RegionService ProviderServiceContact
Great SouthernAmity Health Ltd.Integrated Team Carewww.amityhealth.com.au
08 9842 2797
WheatbeltAmity Health Ltd.Integrated Team Carewww.amityhealth.com.au
08 9842 2797
KimberleyBoab Health ServicesIntegrated Team Carewww.boabhealth.com.au
Broome office: 08 9192 7888
Kununurra office: 08 9168 2560
Midwest (North)Carnarvon Medical Service Aboriginal Corporation (CMSAC)Integrated Team Carewww.cmsac.com.au
08 9941 2499
Midwest (South)Geraldton Regional Aboriginal Medical Service (GRAMS)Integrated Team Carewww.grams.asn.au
08 9956 6555
South WestGP Down South LimitedIntegrated Team Carewww.gpdownsouth.com.au
08 9537 5500
GoldfieldsHope Community Services Inc.Integrated Team Carewww.hopecommunityservices.org.au
08 9021 3069
PilbaraMawarnkarra Health Service Aboriginal CorporationIntegrated Team Care08 9182 0850
Wheatbelt (Coastal, Eastern, Western)Wheatbelt GP NetworkIntegrated Team Carewww.wheatbelt.com.au
08 9621 4400

 

Perth North PHN

PHN/RegionService ProviderServiceContact
North East360 health + communityIntegrated Team Carewww.360.org.au
1800 719 619
North WestArche Health LtdIntegrated Team Carewww.archehealth.com.au
08 9458 0505

 

Perth South PHN

PHN/RegionService ProviderServiceContact
South EastArche Health LtdIntegrated Team Carewww.archehealth.com.au
08 9458 0505
South West (Mandurah, Waroona, Murray (6213)GP Down South LimitedIntegrated Team Carewww.gpdownsouth.com.au
08 9537 5500
South WestMoorditj Koort (sub contracted by 360 health + community)Integrated Team Carewww.moorditjkoort.com.au
08 6174 7000

 

If you are having difficulty contacting your local ITC provider, please contact the WAPHA Aboriginal Health team via aboriginalhealth@wapha.org.au