Integrated Team Care (ITC)

The ITC Activity combines the former Care Coordination and Supplementary Services (CCSS) and Improving Indigenous Access to Mainstream Primary Care (IIAMPC) programs. The ITC recognises and builds on the success of both activities, and strengthens a team-based approach for the provision of coordinated, multidisciplinary care.

The aims of the ITC Activity are to:

  • contribute to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through better access to coordinated and multidisciplinary care; and
  • contribute to closing the gap in life expectancy by improved access to culturally appropriate mainstream primary care services (including but not limited to general practice, allied health and specialists) for Aboriginal and Torres Strait Islander people.

ITC is provided by a team/teams of Indigenous Health Project Officers (IHPOs), Aboriginal and Torres Strait Islander Outreach Workers (Outreach Workers) and Care Coordinators. The team works in their region to assist Aboriginal and Torres Strait Islander people to obtain primary health care as required, provide care coordination services to eligible Aboriginal and Torres Strait Islander people with chronic disease/s who require coordinated, multidisciplinary care, and improve access for Aboriginal and Torres Strait Islander people to culturally appropriate mainstream primary care.

Care Coordinators have access to the Supplementary Services funding pool for when they need to expedite a patient’s access to an urgent and essential allied health or specialist service (including certain approved medical aids), where the services are not otherwise available in a clinically acceptable timeframe. Supplementary Services can be used to fund the necessary local transport to access the service, where not publicly available.

Review the ITC Guidelines.

WAPHA currently funds the following service providers to deliver the ITC program in WA:

 

Country WA PHN

PHN Region Service Provider Service Contact
Goldfields Hope Community Services Inc. Integrated Team Care www.hopecommunityservices.org.au

08 9021 3069

Great Southern Amity Health Ltd. Integrated Team Care www.amityhealth.com.au

08 9842 2797

Kimberley Boab Health Services Integrated Team Care www.boabhealth.com.au

Broome office: 08 9192 7888

Kununurra office: 08 9168 2560

Midwest – North Carnarvon Medical Service Aboriginal Corporation (CMSAC) Integrated Team Care www.cmsac.com.au

08 9941 2499

Midwest – South Geraldton Regional Aboriginal Medical Service (GRAMS) Integrated Team Care www.grams.asn.au

08 9956 6555

Pilbara Mawarnkarra Health Service Aboriginal Corporation Integrated Team Care 08 9182 0850
South West GP Down South Limited Integrated Team Care www.gpdownsouth.com.au

08 9537 5500

Wheatbelt  – Southern Amity Health Ltd. Integrated Team Care www.amityhealth.com.au

08 9842 2797

Wheatbelt – Coastal, Eastern, Western Wheatbelt GP Network Integrated Team Care www.wheatbelt.com.au

08 9621 4400

Perth North PHN

PHN Region Service Provider Service Contact
North East 360 health + community Integrated Team Care www.360.org.au

1800 719 619

North West Arche Health Ltd Integrated Team Care www.archehealth.com.au

08 9458 0505

Perth South PHN

PHN Region Service Provider Service Contact
South East Arche Health Ltd Integrated Team Care www.archehealth.com.au

08 9458 0505

South West (Mandurah, Waroona, Murray (6213) GP Down South Limited Integrated Team Care www.gpdownsouth.com.au

08 9537 5500

South West Moorditj Koort (sub contracted by 360 health + community) Integrated Team Care www.moorditjkoort.com.au

08 6174 7000

 

If you are having difficulty contacting your local ITC provider, please contact the WAPHA Aboriginal Health team via aboriginalhealth@wapha.org.au